#SmartPeopleDelegate

How do you keep in touch with your customers ?

21 Aug 2022

We all know it hard to get customers however its also more important we retain customers and don’t lose them to the competition!  So whilst we all love new customers we love REPEAT business even more! 

Keeping in touch with your customers is imperative to ensure you keep your name at the forefront of their minds!  Think of all the emails and special offers you receive daily – this is to keep you interested! 

There are lots of ways in which you can keep in touch including 

  • Write a regular newsletter. …
  • Invite them to events and workshops. …
  • Start a referral programme. …
  • Stay in touch on special occasions. …
  • Exclusive special offers. …

Plus lots more! 

The importance of email marketing

Whilst we all do social media – its so important we keep in direct contact with our customers . Do you remember a few months ago Instagram went down ?! Well how would you keep in touch with your customers if it never came back up? Mailshots & campaigns are a fantastic way to keep in touch with your customers plus tell them all your news!  Such as whats been happening , whats your plans, whats your special offers etc ! 
You cannot fit all that in on an Instagram post , plus a mailshot will land directly in their inbox AND take them away from the other competitors online. You have a great product or service, they have already bought from you so they know what you do , why not upsell to existing customers who already know and love your offerings ? It makes total sense doesn’t it !?

Other benefits on mailshots are below but their are lots more! 

  • Cost Effective
  • Increase Brand Awareness
  • Reach an already engaged audience

If you are keen to find out more about mailshots then just ask!  We can get you set up , and sending mailshots in no time at all!